Get in Touch

Questions about a product or your order?
We’d love to hear from you.

We’ll respond within 48 hours (often sooner).
For quick answers, check our FAQs below.

Email: hello@hjem.uk
Phone: 07548220217

Abstract beige plant silhouette with three leaves on a black background.

FREQUENTLY ASKED QUESTIONS

  • Our furniture and homeware are handpicked from trusted artisans, reclaimed suppliers, and upcycled finds. Each piece comes with a “Furniture Passport” so you know its story and provenance.

  • Most of our products are upcycled or made from reclaimed materials, as we’re passionate about sustainability and giving new life to beautiful, pre-loved pieces. However, we also offer a carefully curated selection of new items that we believe complement our collection perfectly. These pieces are chosen for their quality, style, and the way they enhance the overall aesthetic we aim to create, because sometimes something new can look just as fabulous alongside the old.

  • Yes, our retail space at Stansted Park is opening soon. Until then, you can shop online with confidence through our detailed photography, provenance details, and customer care support.

  • Yes alongside our curated collections, we offer design advice to help you create a space that feels cohesive and intentional.

  • UK Free Delivery : Spend over £60 for Free Standard Delivery within Mainland UK. (Applies to non-furniture parcels). 

    UK Standard Delivery: £5.95
    This will be DPD/EVRI/FEDEX or Royal Mail Tracked 1-2 working day service. You will receive email notifications/tracking with the allocated day of delivery.

    Small Furniture items: £35 This is a Courier 2-7 working day service

    Large Furniture items: Quote upon purchase.

  • Currently, we only deliver across the UK. International delivery is something we’re working towards- join our mailing list for updates.

  • Yes - you can return unused items within 14 days. Returns are at the customers cost.  For larger furniture, please contact us to see if we can assist with arranging the collection.

  • Yes, customers are welcome to collect items directly from our location in Hampshire. If you’d like to arrange a collection, please email us for the full address and to schedule a convenient time. We’re happy to help coordinate pickup and answer any questions you may have.